Frequently asked questions

Q: How do coffee subscriptions work? 

A: Coffee is shipped directly from the roaster to your door at your specified interval. This keeps you stocked with fresh-roasted coffee year round. 

 Q: Can I cancel a subscription once it starts? 

 A: Absolutely. Just contact us to cancel at any time. 

Q: When I subscribe, do I get the same coffee each shipment, or can I switch?

A: The subscription is set up to send the same coffee each shipment. However, if you decide you would like to switch products during a subscription, just contact us and we can swap out the product moving forward.

 Q: How much does shipping cost? 

 A: At, our coffee is shipped for free to addresses in the Continental USA. 


Q: How is able to give 10% to charity, when other shopping programs only give 1%-2%? 

 A: maximizes value by sourcing coffee around the world and shipping directly to our customers. We repurpose the margin that would be eaten up by middlemen, distributors and retailers to supported charities that help orphans around the globe. 

 Q: Is affiliated with the Supported Charities? 

 A: No. We are an independent entity that gives to these charities because we believe in their cause. 

 Q: Is a 501(c)3 Non-Profit Organization? 

 A: No. is a for profit entity that supports charities as part of our mission. By being for profit, we can continue to give for the long-term, as long as we can continue to deliver quality and value to you, our customer.